ACR Shop Policies

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Old Computers

 

Did you know?

We can copy the data off your old computer for a low rate of $5.00 per CD or $10.00 per DVD.  We can wipe your hard drive to DOD specs for only $25.00.  We can also recycle your old computer for you, Free of Charge.

   

 

Laptop Repair

 

Did you know?

The average cost of replacing a DC Jack on laptops is $133.00

   

 

Virus Removal

 

Did you know?

We can remove spyware, adware, malware and viruses off your computer for a flat rate of $90.00 +tax.

   

 

 

Policies

 

Below is a list of shop policies that I have put in place. Please read these.
 

Deposits

A deposit is required when the computer is dropped off.  Deposits are required for Hardware issues.

Laptop Deposit - $100.00

Desktop Deposit - $50.00

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Tune-Ups - Full Payment is due $96.30

(However other charges may be added depending on what is found during tune up.)

Laptop Estimates $110.00 +tax

In order to diagnose most laptop hardware problems, it may become necessary to open up the computer. Depending on the problem, it may be corrected during the troubleshooting process. Although the actual procedure of resetting a piece of hardware, such as a cable, or replacing a hard drive or memory stick, may not take long, the troubleshooting process can be lengthy.

Re-Assembly of equipment is included in the estimate. This cost is only for the diagnostics of the equipment.

If you decide to complete the repair, the cost of the estimate is waived and you will only pay for the shop rate plus parts.


Desktop Estimates $55.00 + tax

In order to diagnose most hardware problems, it may become necessary to open up the computer. Depending on the problem, it may be corrected during the troubleshooting process. Although the actual procedure of resetting a piece of hardware, such as a cable, or replacing a hard drive or memory stick, may not take long, the troubleshooting process can be lengthy.

Re-Assembly of equipment is included in the estimate. This cost is only for the diagnostics of the equipment.

If you decide to complete the repair, the cost of the estimate is waived and you will only pay for the shop rate plus parts.

Same Day Service $100 + tax

We pride ourselves in having a 3 day turn around, and will do our best to fix your equipment in 3 days or less. However, if your equipment requires parts it may take longer since shipping varies from each vender. Most shipping is received within 3 days.

We work on equipment in the order they are received. If you need same day service, or need your equipment back in a hurry, we will be happy to put yours ahead of the line for an additional charge. However, depending on the nature of the problem, it may or may not be fixed the same day.

Warranty Work

This shop does not do warranty work for any manufacturer, example: Dell, HP, Gateway, Acer, Toshiba, Sony, etc... It is the customer’s responsibility to check to see if their equipment is under warranty. If we find out that your equipment is covered, we may order the parts from the manufacturer and install them, but you will be responsible for the cost of labor to replace the part.

If you notify us after we have worked on a piece of equipment, that it is under warranty, and parts were installed, you will be responsible for both the parts and labor.

   

 

   
 
   
 

Alternative Choices

 

Free Laptop Estimate

We will give you a free estimate at the time you bring in your Laptop computer.  This will include us looking at it and removing anything that is accessible to get a good idea on what the problem is.  If to determine the exact problem requires us to open the case, you can decide to do , or not do that before paying the deposit.